Website Privacy Policy
This Privacy Policy (“Policy”) describes how we, Mead Johnson, an RB company (“RB”), collect, use, and disclose information we obtain about visitors to our websites, our social media pages that we control, and other on-line or mobile services, applications, or advertisements(“Our Sites”), including use of the services available through Our Sites (“Services”).Unless otherwise provided for in this Policy, this Policy does not pertain to other information that is collected offline.
BY USING OUR SITES, YOU AGREE THAT YOU HAVE REVIEWED THIS POLICY IN ITS ENTIRETY AND YOU CONSENT TO OUR HANDLING OF YOUR PERSONAL INFORMATION AS STATED BELOW AND IN ACCORDANCE WITH OUR TERMS OF SERVICE, INCLUDING ITS APPLICABLE LIMITATIONS ON DAMAGES AND THE RESOLUTION OF DISPUTES.IF YOU DO NOT AGREE TO THE USE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SITES OR SERVICES.
Sections within this Policy:
- Personal Information Collected
- Use of Information
- Sharing and Disclosure of Information
- Product Review Boards, Chat Rooms, Forums, and Other Posting Areas
- Promotion with Third Parties
- Third-Party Web Sites
- International Transfers
- Do-Not-Track
- Cookies
- Security
- Contact Us
- Changes to this Policy
A. Personal Information Collected
We may collect personal information about you in a variety of ways, including directly from you as well as automatically through your use of Our Sites or Services.
Information We Collect Directly From You.
Sections within this Policy:
- If you create an account with us (which may be required to access certain features of Our Site and Services), we may collect your first and last name, email address, preferred password; In connection with your account and, if provided by you, we may collect your date of birth, mailing address, and answers to survey questions regarding goods and services that may be of interest to you; and/or
- If you contact us with a question related to our products or services, we may collect your first and last name, email address or phone number, and product or service details;
Information We Collect Automatically
We may automatically collect the following information (including some personal information) about your use of Our Sites or Services.
- Device and Usage Information: We collect information about how you access our Sites or Services, including data about the device and network you use, such as your domain name, device ID, browser type and operating system, Internet Protocol (IP) address, the referring Uniform Resource Locator (URL), and the webpage that led you to Our Sites. We also collect information about your activity on our Sites, including the web pages you view, links, buttons and images you click, the length of time you visit Our Sites and/or use our Services.
- Transactional Information: When you make a purchase or return, we collect information about the transaction, such as the product details, purchase price, and data and location of the transaction.
- Information Collected by Cookies and Similar Tracking Technologies: We may collect information about your use of Our Sites and Services through cookies, web beacons, and other technologies. For more information about cookies and how to disable them, please see the section “Cookies” below.
Information We Collect from Other Sources
We may also obtain information about you from other sources. For example, we collect information about you from advertising networks, social networks, data analytic providers and other third-party sources.
Information We Derive
We may derive information or draw inferences about you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
B.Use of Information Collected
We may use your information, including your personal information, for the following purposes:
- To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using Our Sites or Services.
- For marketing and promotional purposes. For example, we may use your personal information, such as your email address, to send you newsletters, marketing emails, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the personal information that we collect to assist us in advertising our Services on third-party websites.
- To better understand how users access and use Our Sites and Services, both on an aggregated and individualized basis, in order to improve Our Sites and Services and respond to user desires and preferences, and for other research and analytical purposes.
- To protect us and others, including as necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the rights and property of RB, the safety of any person, or as necessary to comply with law.
- To debug, identify, and repair errors in Our Sites and Services.
- To administer contests, petitions, and sweepstakes.
- To administer our rewards program.
C.Sharing and Disclosure of Information
We may share your personal information, as follows:
- Affiliates. We may disclose the personal information we collect from you with affiliates with which we share common branding; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
- Service Providers. We may disclose the personal information we collect from you to third- party vendors, contractors or agents, that perform functions on our behalf for specific business purposes, such as order processing and fulfillment, customer service, research, administration of contests and sweepstakes, sending and tailoring communications, and performing data analytics.
- Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
- To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the rights and property of RB or others or the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.
- Aggregate, Anonymized,and De-Identified Information. We may share aggregate, anonymized, or de-identified information about users that cannot reasonably be used to identify you .
We do not authorize these third parties to use your data for purposes other than for which it has been provided, and do not authorize these third parties to disclose that information to unauthorized parties or use that information for their direct marketing purposes.
D.Product Review Boards, Chat Rooms, Forums, and Other Posting Areas
We may offer public interactive forums and review boards through Our Sites, like discussion boards, product reviews, chat rooms, community forums, wikis, social networking platforms and blogs. When you participate in such offerings, your username, postings and other personal information you choose to provide or communicate in these public spaces may be seen by others, and you should exercise caution when disclosing such information and realize that information you post could remain viewable in cached or archived webpages or copied and stored by other users even after you remove it. We cannot control the actions of other users of Our Sites, and we are not responsible for the results of your postings.
By connecting your properties account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media provider’s privacy policy.
E.Promotions with Third Parties
From time to time we will work with other companies to offer a joint promotion or a special offer to you with a third-party. Please note that when you provide information for these promotions it will be indicated whether you are providing your information directly to us or to the third-party to use for their
own marketing purposes. When you do provide your information for their purposes, their use of your information will be governed by that party’s own privacy policy.
F.Third-Party Web Sites
This Policy applies solely to information collected on this Site. The Site may contain links to other websites, and any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the privacy practices of these other websites.
G.International Transfers
We are a global company, with offices located in many countries. As such, we may transfer to, and store your personal information in countries other than the country in which the data was originally collected, or in locations where we have a global office or where a global service provider is situated, whose data privacy and security rules will be different from those found in your country.
H.Do-Not-Track
Currently, our systems do not recognize browser “do-not-track” requests because a uniform technological standard has not yet been developed. We may honor “do not track” signals in the future. You may, however, disable certain tracking by disabling cookies or opting-out of targeted advertising as noted below.
I.Cookies
We use cookies and other tracking mechanisms to improve our Services and provide you with the best possible experience. We use cookies to track your preferences and purchases as you navigate through our Site and to save you from having to re-enter information every time you visit our Site. By using cookies to track your visits, we can make your next shopping experience on our Site better. To search our Site and/or place an order, you need to have the cookies feature of your web browser turned on. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.
Some cookies are necessary to make the Site work properly. These cookies can be disabled, but the Sites and Services may not work properly. Other types of cookies go towards functionality, personalization, performance or analytics, which are optional. These optional cookies may be disabled should you elect to opt-out from having them collected from you.
Types of Cookies
Cookies are pieces of information that a website transfers to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate Our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at Our Site and Services. There are two types of cookies: session and persistent cookies.
- Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into Our Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through Our Site.
- Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.